Pranjana: The Journal of Management Awareness
Year : 2006, Volume : 9, Issue : 1
First page : ( 79) Last page : ( 83)
Print ISSN : 0971-9997.

Application of six sigma in human resources

Mustafa M¹, Professor, Pandita Sarjue², PhD Scholar

¹Dept of Commerce and Business Studies, JMI, New Delhi.

²JMI, New Delhi

Abstract

Market recognizes that new global scenario poses unprecedented challenges for the organizations. Organisations can no longer continue the old model for their existence. Rather organizations require a major investment to make human resource productive. Responding to these emerging needs of customer and survival the organizations have a crucial role to play in promoting quality. Organisations must make an impact if they have to retain their legitimacy and capture market share. It seeks to do so by a new emphasis on quality based processes and products among various‘ techniques Six Sigma. As now a days it is viewed that it widely followed through quality improvement technique. Six Sigma attempts to improve quality through DMAIC and by analyzing DPMO. Most of the Organisations apply Six sigma as production improvement technique and very few apply it in other areas. In this article we will try to focus the applicability of Six sigma in the field of Human Resources.

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