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Manthan: Journal of Commerce and Management
Year : 2023, Volume : 10, Issue : 2
First page : ( 164) Last page : ( 189)
Print ISSN : 2347-4440. Online ISSN : 2395-2601.
Article DOI : 10.17492/jpi.manthan.v10i2.1022309

Thematic Progression and Emerging Trends in Online Purchase Intention Research: A Bibliometric Analysis

Nadroo Zeeshan Majeed1,*, Naqshbandi Mohammad Asif2

1Research Scholar, Department of Management, Islamic University of Science and Technology, Awantipora, Jammu & Kashmir, India, (E-mail: zeeshanmajeed7@gmail.com)

2Assistant Professor, Department of Management Studies, Islamic University of Science and Techniology, Awantipora, Jammu & Kashmir, India, (E-mail: asif.naqshbandi@islamicuniversity.edu.in)

*Corresponding author E-mail: zeeshanmajeed7@gmail.com

Online Published on 02 February, 2024.

Abstract

This study aims to analyse research trends and thematic progression in the field of online purchase intention (OPI) and identify potential areas for future exploration. By conducting quantitative bibliometric analysis on 1470 publications from the Scopus database, the study identifies six primary clusters in OPI research: Security, Customer Emotions and Psychology, User Experience, Social Influence, Intention and Consumer Behaviour, eWom and Behaviour. Thematic progression over four-time ranges is established, revealing changes in trends, subjects, and theoretical viewpoints. The study also identifies potential hot research areas, including the behavioural impact of AI and chatbot integration, customer patience, parasocial interactions, and the relationship between social presence and trust development among consumers. This comprehensive analysis contributes to the existing literature by guiding future research and practice in the field of OPI and emphasises the importance of quantitative bibliometric analysis in exploring research trends and thematic progression.

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Keywords

Online Purchase Intention, Bibliometric Analysis, E-commerce, Online Consumer Behaviour, Electronic Commerce, B2C Commerce.

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