Critical issues on E-governance – An Indian perspective Mrs. P. Daniel Sneh*, Prof. (Dr.) Masood Naseer** *Assistant Professor, Joseph School of Business Studies [JSBS], Sam Higgin Bottom Institute of Agricultural Technology and Sciences [SHIATS], Naini, Allahabad. **Dean, Joseph School of Business Studies [JSBS], Sam Higgin Bottom Institute of Agricultural Technology and Sciences [SHIATS], Naini, Allahabad. Online published on 3 November, 2012. Abstract Information and communication technologies (ICTs) are playing increasingly important roles in the day-to-day lives of people, revolutionizing their work and leisure, and changing rules of doing businesses. Development of ICT leads up to e-governance, which has now become the most talked word around the world. E-Governance is the public sector's use of information and communication technologies with the aim of improving information and service delivery, encouraging citizen participation in the decision-making process and making government more accountable, transparent and effective. The principle of on-going UNESCO activity in the field of e-governance is a cross-cutting project on E-Governance Capacity-Building. This project aims at promoting the use of ICT tools in municipalities to enhance good governance through the development of training modules for local decision-makers in Africa and Latin America. This study is focused to explore more and more information about the e-governance facilities and the role of government in spreading the information accessibility and availability to the maximum of the citizens. For good governance to exist in both theory and practice, citizens must be empowered to participate in meaningful ways in decision-making processes. They have a right to information and to access thus reducing the digital divide. This study also helps us to reveal why the concept of e-governance is necessary for now a days. Top Keywords ICT, UNESCO, revolutionizing, e-governance, communication technologies, capacity building, digital divide. Top |