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Customer retention in nationalised banks in Erode of Tamilnadu: (With special reference to current account holders) Dr. Venkatachalam S.M.1, Ms. Anuradha R.2 1Principal, Vidhyaa Arts and Science College 2Lecturer, Vivekanandha College of Atrs and Science Online published on 29 June, 2013. Abstract Problems related to customer services and customer satisfaction have been given high priority by even the high level of policy planners and this is one of the most important issues discussed at all levels. Based on these issues, it will be worth knowing to study the performance of Nationalized Banks in terms of their marketing strategies, its working technology, and user-friendly services to increase the market share by vis-a-vis image building. Top | |
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